Last Updated: 14 July 2025

As the Fiamak Cooling website, we attach great importance to the privacy of your personal data. This privacy policy explains how we collect, use, store and protect your personal data when you visit or use our website.

DATA COLLECTED AND PURPOSES OF USE

Certain personal data may be collected while you use our website. This data and the purposes for which it is collected are detailed below:

Comments: When visitors leave comments on our site, we collect the data shown in the comment form (your name, email address and comment text), as well as your IP address and browser user agent string to help with spam detection. An anonymised string created from your email address (a hash) may be provided to the Gravatar service. Once your comment is approved, your profile picture becomes publicly visible alongside your comment.

Media: Images you upload to our website should not contain embedded location data (EXIF GPS), as visitors to our site can download and extract this information.

Contact Form: When you contact us via our contact page (accessible from the menu), the information you submit, such as your name, email address and message, is collected and used to respond to your request and communicate with you.

Cookies: We use cookies on our website to offer you a better experience:

When you leave a comment, your name, email address and website details may be stored in cookies for one year for your convenience.

When you log in to the site, a temporary cookie is set to determine whether your browser accepts cookies; this cookie contains no personal data.

Persistent cookies are set for your login information and screen display choices; login cookies last for two days and screen options cookies for one year. If you select “Remember Me”, your login will remain active for two weeks.

When you edit or publish an article, an additional cookie is saved in your browser; this cookie expires automatically after 1 day.

Embedded Content: Articles on our site may include embedded content from other websites (videos, images, articles, etc.). Such embedded content behaves exactly as if you had visited the other website directly. These external sites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with the embedded content.

DATA SHARING AND RETENTION PERIOD

fiamak, which we use as the Fiamak Cooling infrastructure, does not share any personal data directly with third parties.

Your comments and their associated metadata are retained indefinitely. This allows any follow-up comments to be recognised and approved automatically.

The personal information of users who register on the website (if any) is stored in their user profiles (excluding usernames). Users can access, edit or delete this information at any time. Website administrators can also access and edit this information.

USER RIGHTS

You have the following rights regarding your personal data:

Data Request: If you have an account or have left comments on our site, you can request an exported file of the personal data we hold about you (including any data you have provided to us).

Data Erasure: You can request the erasure of all personal data we hold about you, except for data we are obliged to retain for administrative, legal or security purposes.

DATA SECURITY AND SOURCES

Visitor comments are checked through an advanced automated spam detection service to ensure your security.

Your personal data is protected by the security systems of the fiamak infrastructure we use and by continuously updated, latest-version software. Please contact us for more information about our data breach procedures.

No data breach has been detected on our site.

Some data (for example via embedded videos) may be obtained from third-party services such as Youtube and Google.

CONTACT

If you have any questions, comments or concerns about our privacy policy, please do not hesitate to contact us by email at destek@fiamakcooling.com. We will be happy to help you.